Privacy Policy

Welcome to Dubmate, brought to you by Only4Values Enterprise Private Limited. Dubmate links up your social media accounts from places like YouTube, Instagram, and Facebook. It lets you dub your content into different languages and makes it easy to manage and upload your content to your social media profiles. Our dedication extends beyond just providing services; it encompasses a deep commitment to protecting and respecting your privacy.

This Privacy Policy outlines our commitment to safeguarding the personal information you entrust to us. It explains how we collect, use, share, and protect your information across our platform and services, ensuring transparency and empowering you with control over your personal data.

Effective Date and Policy Updates

• This Privacy Policy is enacted and comes into full force starting from June 1, 2024. From this date onwards, the principles and practices outlined within this policy will dictate the manner in which we manage, protect, and utilise your personal information.
• In recognition of the dynamic nature of our services and the technology landscape, we are committed to regularly reviewing and updating this Privacy Policy. Our aim is to stay aligned with emerging legal standards, technological advancements, and shifts in our service offerings. Should significant modifications be made to this policy, we pledge to provide you with timely notifications. This ensures that you are always well-informed about how we handle your personal data, thereby empowering you to make choices that are best suited to your privacy preferences.

Information Collection

• At Dubmate, our dedication to delivering a superior and personalised service experience is paramount. To achieve this, we gather specific information that helps us tailor our offerings to match your unique preferences and interests. Below is a detailed overview of the types of information we collect:
  • This encompasses the details you provide through your Gmail account during the registration process. Gathering this information enables us to create a seamless and highly personalised service journey for you, ensuring that your interaction with our platform is as smooth and efficient as possible.
  • We collect information related to your financial transactions and the payment methods you choose for subscribing to our services. This includes details of your subscription plans, payment history, and any other related financial interactions. This data is crucial for managing your subscriptions and providing you with the most suitable options and offers.
  • Understanding how you engage with our platform is key to enhancing your experience. This includes your preferences in content dubbing, the features you use most, and how you manage social media through our platform. Collecting this data helps us refine our services, ensuring they are aligned with your interests and requirements.
  • Your feedback, communication preferences, and interactions with our support team are invaluable. This information allows us to continuously improve our services and support, making sure we address your needs effectively and efficiently. Whether it's through customer support inquiries, feedback forms, or direct communications, we listen and adapt to serve you better.

Use of Information

• The information we collect plays a crucial role in not only enhancing your experience with Dubmate but also in driving the continuous improvement and innovation of our services. Here’s how we utilise your information to benefit you:
  • Your information is the key to our ability to offer services that are specifically tailored to your preferences and needs. Whether it’s through customising your content dubbing options or optimising your social media management tools, we use the insights gained from your information to ensure that every aspect of our service is aligned with your unique requirements.
  • The insights we gather from how you use our services are invaluable for both enhancing current features and developing new ones. By analysing usage patterns, preferences, and feedback, we are able to refine our offerings continuously. This not only helps in improving the user experience but also in pioneering innovative solutions that keep us at the forefront of our industry.
  • Staying connected with you through timely and relevant communications is another critical use of your information. We utilise your preferences and interaction history to send you updates, news about new services, and exclusive promotional offers that we believe will interest you. This ensures that you’re always in the loop about opportunities to maximise your experience with Dubmate.

Sharing Your Information

• At Dubmate, we deeply value the trust you place in us when you share your personal information. Our commitment to safeguarding that trust is unwavering, and as such, we adhere to strict principles when it comes to sharing your information. Here is how we ensure your data is handled with the utmost respect and care:
  • Your information is shared only when you have given us clear and informed consent to do so. This means we will seek your explicit approval before any of your personal data is shared with third parties, ensuring you retain control over your own information.
  • We collaborate with select companies and service providers who assist us in delivering and enhancing our services. This includes partners in technology, customer service, and marketing, among others. However, it's important to note that these partnerships are governed by stringent privacy agreements. These agreements are designed to ensure that your information is handled with the same level of security and confidentiality that we uphold, using it solely for the purposes of providing and improving the services you receive.
  • There are circumstances where we may be required by law to share your information, such as in response to a legal process or to comply with governmental requests. Additionally, if it becomes necessary to protect the rights, property, or safety of Dubmate, our users, or the public, we may share information within the bounds of legal requirements. This includes efforts to prevent fraud or potential threats to security.

Data Security

• To ensure your information remains secure and confidential, we have implemented a comprehensive suite of robust security measures. Here's how we safeguard your data against unauthorised access, alteration, and loss:
  • We employ the latest in security technology to guard your information. This includes advanced encryption methods, secure server configurations, and intrusion detection systems that work in tandem to protect your data both in transit and at rest.
  • Access to your personal information is strictly limited and controlled. We operate on a principle of least privilege, ensuring that only authorised personnel with a legitimate need to access your information can do so, and even then, under strict guidelines and supervision.
  • Our security measures are not static; they evolve. We regularly conduct comprehensive security assessments and penetration testing to identify and address potential vulnerabilities. This proactive approach allows us to stay ahead of emerging threats and continuously strengthen our defences.
  • Protecting your information also means ensuring it remains intact and recoverable in the event of an unforeseen incident. We implement rigorous data integrity checks and maintain secure backups of your information, ensuring it can be restored quickly and accurately.
  • Our commitment to security extends to every member of our team. We provide ongoing security awareness training to ensure that our staff understands the importance of data security and is equipped to uphold our high standards.
  • Our commitment to data protection extends beyond the GDPR, encompassing other global and regional data protection laws such as the California Consumer Privacy Act (CCPA) in the United States, the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, and the Data Protection Act (DPA) in the United Kingdom, among others. We continuously monitor and adapt to legislative changes to maintain compliance and protect your information according to the highest global standards.
• Dubmate is committed to ensuring that your personal information is stored securely and only for as long as necessary to fulfil the purposes for which it was collected, including providing our services to you, complying with our legal obligations, resolving disputes, and enforcing our agreements. Our data retention policy specifies that personal information will be retained for a period not exceeding 5 years after your last interaction with our services, unless a longer retention period is required by law or for directly related legal, tax, or accounting purposes. We conduct regular reviews of the data we hold and will anonymize or securely delete information that is no longer needed.

User Rights and Choices

• At Dubmate, we are committed to not just respecting your privacy, but also empowering you with control over your personal information. Understanding and exercising your rights is fundamental to our relationship. Here are the rights and choices we offer to ensure you remain in control:
  • You have the full right to review and modify your personal information at any time. Our platform provides intuitive tools and settings that make it easy for you to update your data, ensuring that your personal details are always accurate and current.
  • If you decide that you no longer wish to use our services, you can request the deletion of your information from our records. We will process your request in a timely manner, ensuring that your information is removed in accordance with applicable laws and our data retention policies.
  • Your preferences matter to us. You have the ability to manage your communication preferences and opt-out of specific data uses. This includes choosing not to receive marketing communications or opting out of certain data analytics practices. We provide straightforward mechanisms for updating these preferences at any time, giving you the flexibility to adjust how you engage with Dubmate.

International Transfers

• Dubmate’s global operations mean that your information may be processed in countries other than your own. We recognize the importance of protecting your information, regardless of where it is processed. Here’s how we ensure your data is protected across borders:
  • We strictly adhere to the highest standards of data protection and ensure that all international transfers of your information comply with applicable data protection laws. This means implementing safeguards that meet or exceed those required in your home country.
  • To protect your information during international transfers, we employ robust safeguards, including standard contractual clauses approved by data protection authorities, and adhere to internationally recognized frameworks that ensure the secure processing of your data.
  • Before any international transfer of your information, we ensure transparency by informing you about where and how your data will be processed. Where required, we will also seek your explicit consent, providing you with control over the cross-border flow of your information.

Children's Privacy

• At Dubmate, we are fully committed to safeguarding the privacy of young individuals. Recognizing the importance of protecting children's personal information, our services are designed and intended for use by individuals who are 18 years of age and older. Here's how we uphold our commitment to children's privacy:
  • Dubmate services are not targeted towards children under the age of 18. We make it clear through our service terms and guidelines that our platform is designed for adults and is not suitable for children under the specified age.
  • In adherence to our strict privacy standards, we do not knowingly collect personal information from children without obtaining prior parental or guardian consent. Our systems and procedures are designed to prevent the unintentional collection of information from individuals under the age of 18.
  • In instances where the participation of children under the age of 18 is permissible for certain aspects of our services, we ensure to obtain explicit consent from parents or legal guardians before any personal information is collected. Parents and guardians are also provided with tools and resources to manage their child's privacy and data.
  • Should we become aware that personal information from a child under the age of 18 has been collected without the requisite parental consent, we commit to taking immediate steps to remove such information from our records. This action is part of our zero-tolerance policy towards any unauthorised collection of children's data.
  • We believe in empowering parents and guardians with information on protecting their children's privacy online. Dubmate provides resources and guidance to help them understand the digital environment and make informed decisions about their children's use of our services.

Contact Us

• For questions about this Privacy Policy or our privacy practices, please contact us at support@dubmate.com. Your privacy concerns are important to us, and we are committed to addressing them.

By choosing to use Dubmate's services, you expressly consent to the collection, usage, and sharing of your personal information as detailed in this Privacy Policy. It's important to us that you understand and agree with these practices, as they are designed to enhance your experience with our services while respecting your privacy.

Should there be any updates or changes to our policy, we will communicate them to you through our platform or via email. Your continued engagement with our services following such updates constitutes your acknowledgment and acceptance of these changes. This ongoing use is a testament to your trust in us, and we take this responsibility seriously, ensuring that your personal data is handled with integrity and respect.